An ambulance in NYC now takes an average of 13 minutes to reach someone in a life-threatening situation, up…

An ambulance in NYC now takes an average of 13 minutes to reach someone in a life-threatening situation, up 41% from a decade ago. The main issue is that when a 911 call comes through, callers are put in line, and if a higher-priority call comes through, the ambulance might be rerouted. A city council bill would texting 911 callers when the system is overloaded.
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