Delta Air Lines has come under the spotlight after an email to a Diamond Medallion member accidentally inclu…

Delta Air Lines has come under the spotlight after an email to a Diamond Medallion member accidentally included an internal AI writing prompt.
The message contained the instruction: “Here’s a more polished and professional version with a warm, empathetic tone.”
The prompt appeared in a response addressing the passenger’s complaint about Delta’s customer service chat.
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The message contained the instruction: “Here’s a more polished and professional version with a warm, empathetic tone.”
The prompt appeared in a response addressing the passenger’s complaint about Delta’s customer service chat.
✈️ Runway 972: Boarding Pass to the Hottest Aviation Buzz 🌎
📲 Join our WhatsApp Group
📢 Follow our WhatsApp Channel